All services begin with a detailed consultation to ensure we understand your needs and tailor our recommendations accordingly.

Consultations are booked via our scheduling platform. Once booked, you will receive a confirmation email with next steps.

A completed client form is required at least 24 hours prior to the consultation. This helps us deliver the most personalized experience possible.

Payment must be made in full at the time of booking.

All prices are listed in HKD (Hong Kong Dollars).

We accept major credit/debit cards and secure payment methods via our booking platform.

You may reschedule your consultation up to 24 hours in advance using the reschedule link provided in your confirmation email.

Missed consultations or cancellations made with less than 24 hours’ notice are non-refundable.

We respect your time and ask that you do the same — if you're running late, please let us know.

Due to the personalized nature of our services, all sales are final.

We do not offer refunds once a service has been booked and the consultation or booklet has begun.

If you’re unhappy with your experience, please reach out to us — we’ll always do our best to find a solution.

Once your consultation is complete and all necessary information has been received, your personalized REV E-Booklet will be delivered within 5–7 business days.

During peak periods or promotional launches, turnaround time may extend slightly — you’ll always be informed in advance if this happens.

Clients are responsible for completing their client form with accurate and up-to-date information.

Please disclose any allergies, sensitivities, or product concerns during the consultation.

Results depend on consistency, individual skin types, and product suitability. We offer guidance, but results will vary.

All REV E-Booklets are digital and will be delivered via email.

They are intended for personal use only and may not be distributed, shared, or replicated without permission.

Each service includes a complimentary follow-up (via email) where we check in on your progress and answer any lingering questions.

You will be invited to schedule this within 2 weeks of receiving your booklet.